We hope you don’t have to make a claim on your Boots Travel Insurance policy, but if you do our dedicated and experienced Claims Team are here to help and make your claims experience as stress-free and easy as possible.
Our team will assess every claim fairly and promptly, based on the terms and conditions set out in your policy documents.
Please follow the guidelines set out below to make it easier for our team to process any claim you have to make:
You can follow the links on our Claims Forms page, or alternatively, call us on +44 (0) 203 824 0709 and we can post one out to you.
Once you’ve downloaded or received, completed and sent off your claims form, turnaround time is usually about ten days after the Claims Team receive your form.
All phone calls to our claims department will be returned within 48 hours, where possible, and any letters or written correspondence to the Claims Team will be responded to within 5 days of receiving your letter.
Please contact Supercover Claims on +44 (0) 2037 949 297
Please contact MGACS Claims on +44 (0) 203 540 4422
Boots Travel Insurance is arranged on behalf of Boots UK Limited by Infinity Insurance Solutions Limited. Infinity Insurance Solutions Limited is authorised and regulated by the Financial Conduct Authority. Our FRN is 528912.
Boots UK Limited is an Appointed Representative of Travel Insurance Compliance Services, (a trading name of Maintenance Assist Limited). Maintenance Assist Limited is authorised and regulated by the Financial Conduct Authority, FRN 516611.